Education, Experience & Technical Qualifications
•Education and Experience
•Bachelor of Science degree or equivalent qualification.
•3–5 years of relevant experience supporting business applications and operational processes, with a strong aptitude for application systems and business process development.
•Experience in the retail and e-commerce industries is preferred.
•Strong verbal and written communication skills, with the ability to collaborate effectively with business stakeholders, technical teams, and cross-functional groups.
•Application Experience
•Hands-on experience in Manhattan WMOS (Warehouse Management for Open Systems) application support and implementation.
•Experience with Manhattan WMOS SCPP, version 2011 or later, is preferred.
•Experience with Manhattan Active is a plus.
•Experience with the Manhattan suite of products, including Labor Management, Yard Management, and Slotting, is a plus.
•Knowledge of Material Handling Equipment (MHE) integration and robotics systems with Manhattan WMOS is a plus.
•Business Analysis and Implementation
•Ability to gather and document requirements for internal and external systems.
•Experience analyzing and mapping existing business processes.
•Ability to collaborate with business stakeholders and technical teams to support solution development and implementation.
•Assist with Quality Assurance (QA) and User Acceptance Testing (UAT) to validate developed solutions.
•Deploy solutions to production after successful completion of QA and UAT testing.
•Provide post-go-live support to ensure solution stability and resolve production issues.
•Desired Technical Skills
Experience with one or more of the following technologies is desired:
•Operating Systems: UNIX, Linux
•Programming Languages: Java, Python, C, C++
•Databases and Query Languages: Oracle, SQL
•Reporting and Analytics: IBM Cognos
•Technical Proficiency Requirements
•SQL: Expert-level proficiency in SQL is required.
•Programming: Good working knowledge of at least one programming language listed above.
•Application Support: Ability to troubleshoot application issues, support implementations, and assist with production deployments.
•Testing and Deployment: Familiarity with QA, UAT, production releases, and post-implementation support processes.
Shyftlabs is committed to building diverse and inclusive teams. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We may use AI-assisted tools to support our recruitment process, but all hiring decisions are made by our human team members are.
