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Telecom Team Member-BPS

Hexaware Technologies · IT Services & Consulting

  • India
  • On-site
  • Posted today
  • Retail & Hospitality

About the job

The primary role is to lead all Call Center and Client Teams new hire and on floor training activities including in house trainer development. Develop, periodically review and implement project-specific and Standard Operating Procedures (SOP) training for new and existing Call Center employees.