Technical Business Analyst

MUFG · Banking & Financial Services

MUFG Global Service Private Ltd. - Bengaluru (BCIT)
On-site
Posted today
Consulting & Strategy

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About the job

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About the Role

We are seeking an experienced Senior Technical Business Analyst to support U.S. Wholesale Banking Compliance and KYC functions. This is a hands-on role requiring a strong blend of Business Analysis, Application Support, Data Analysis, Reporting, and User Acceptance Testing (UAT) expertise.

The successful candidate will serve as a key liaison between Compliance, Operations, Business, and Technology teams, supporting critical regulatory initiatives and business applications. The role requires deep knowledge of KYC, Customer Risk Rating (CRR), Client Onboarding, Anti-Money Laundering (AML), and U.S. Corporate Banking compliance processes, with the ability to drive analysis, testing, reporting, and production support activities.

Key Responsibilities

Serve as a subject matter expert for Compliance, KYC, Client Onboarding, and Customer Risk Rating (CRR) applications and processes.

Gather, analyze, and document business and functional requirements, translating business needs into effective technology solutions.

Perform detailed business, process, and data analysis to identify operational inefficiencies, compliance risks, control gaps, and opportunities for improvement.

Partner with Compliance, Operations, and Technology teams throughout the Software Development Life Cycle (SDLC), including requirements gathering, solution design, testing, implementation, and production support.

Provide hands-on application and production support, including issue investigation, defect management, root cause analysis, and user support.

Develop and execute User Acceptance Testing (UAT) strategies, test plans, test cases, and test scripts; manage testing activities through defect resolution and business sign-off.

Analyze, validate, and reconcile data to support regulatory reporting, compliance monitoring, operational reporting, and business decision-making.

Develop and maintain management reports, dashboards, KPIs, and compliance metrics using SQL, Power BI, and other reporting tools.

Support production releases and post-implementation activities to ensure operational stability and successful business adoption.

Create and maintain process documentation, requirements artifacts, test evidence, user procedures, and audit-ready documentation.

Collaborate with Compliance and KYC Operations teams to improve processes, strengthen controls, enhance data quality, and identify automation opportunities.

Build strong working relationships with stakeholders across Compliance, Operations, Front Office, and Technology teams in a global environment.

Required Qualifications & Experience

Bachelor’s degree in information systems, Computer Science, or a related discipline.

Minimum 5+ years of experience as a Business Analyst, Technical Business Analyst, Application Support Analyst, or Reporting/Data Analyst within Banking or Financial Services.

Strong hands-on experience supporting Know Your Customer (KYC), Anti-Money Laundering (AML), Client Onboarding, Customer Risk Rating (CRR), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).

In-depth understanding of the Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN Customer Due Diligence Rule, Customer Identification Program (CIP), and U.S. Corporate and Wholesale Banking compliance requirements.

Experience with Application Support, Production Support, UAT, Reporting, SQL, Data Analysis, and SDLC-driven projects.

Strong analytical, problem-solving, and stakeholder management skills.

Experience with reporting and visualization tools such as Power BI is preferred.

Familiarity with Jira, ServiceNow, SharePoint, Power Platform, and similar tools is a plus.

Key Competencies

Strong analytical and critical-thinking capabilities.

Excellent verbal and written communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong stakeholder engagement and relationship management skills.

High attention to detail with a focus on quality, controls, and regulatory compliance.

Ability to work independently and collaboratively across global, cross-functional teams.

Results-oriented mindset with a proactive approach to problem-solving and continuous improvement.

Preferred Background

Candidates with prior experience supporting Wholesale Banking, Corporate Banking, Financial Crimes Compliance, KYC Operations, Client Onboarding, or Regulatory Technology platforms will be highly preferred.

Role Summary

Job Title

Senior Technical Business Analyst – Compliance, KYC & Application Support

Experience

5+ Years

Domain

U.S. Wholesale Banking / Compliance / KYC / AML

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

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