Team Lead, Quick Commerce

Amazon · Retail & E-commerce

Bengaluru, Karnataka, India
On-site
Posted today
Operations & Supply Chain
full-time

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About the job

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Key job responsibilities

Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines

Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members

Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity

Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time

Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations

Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams

Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members

Basic qualifications

1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Bachelor's degree

Speak, write, and read fluently in English

Experience with Microsoft Office products and applications

Experience with Excel

Preferred qualifications

Experience using SQL

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