Sr. ServiceNow Developer

Position: Sr.

ServiceNow Developer

Location: Hyderabad/Bangalore/Chennai/Pune/Gurgaon/Mumbai - Hybrid

Shift Timing: 3.00AM - 12.00PM PST (US Pacific Time)

Job Description:

experience in ServiceNow modules, with Human Resource Service Delivery (HRSD),

CSM, and IT Service Management (ITSM)

end-to-end, full life cycle implementations of modules CSM, ITSM, HRSD

Users

including Production and Sandbox environments

Incident, Problem, Change, and Knowledge

Automation

Outbound integrations with ServiceNow. Move integrations from the custom API

call to the integration hub.

testing

administration

perform their day-to-day jobs by explaining ServiceNow standard practices

experience, including scripting, configuration, and production support.

integrations, especially with external tools such as Jira and PagerDuty.

and Discovery.

JavaScript / ServiceNow scripting, Business Rules, Script Includes, Client

Scripts, UI Policies, Flow Designer, and related automation.

troubleshoot, and support REST/SOAP/API-based integrations.

failures, data sync issues, authentication/connectivity issues, and production

incidents.

processes such as Incident, Problem, Change, Request, and Service Catalog.

enterprise ServiceNow environments with minimal supervision.

problem-solving skills.

ability to work directly with business and technical stakeholders.

ownership of the existing integration landscape and upcoming Jira and PagerDuty

integration work.