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Sr Product Owner

Takeda · Healthcare & Pharma

  • Bengaluru, Karnātaka, India
  • Hybrid
  • Posted yesterday
  • Marketing & Communications
  • Full time
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About the job

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Job Description

The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

Position Overview: We are seeking a dynamic and driven Product Owner to lead the development and continuous improvement in our Global Manufacturing area. The ideal candidate will ensure timely delivery, coordinate releases, conduct market analysis, and ensure the product meets user needs and business goals. This role also includes maintaining the digital health product post-launch, addressing user issues, and ensuring continuous product improvement.

Position Overview:

We are seeking a dynamic and driven Product Owner to lead the development and continuous improvement of enterprise content creation capabilities within Takeda’s global Content Innovation ecosystem. The ideal candidate will own the day-to-day product lifecycle, translating business and platform priorities into clear requirements and driving them end-to-end across business stakeholders, vendors, engineering and dependent platform teams. This role also includes ensuring the platform continues to meet evolving business needs, driving adoption and operational improvements, and identifying opportunities to continuously improve the product and user experience.

Key Responsibilities:

Product Development

Experience in Shaman strongly preferred.
Experience in Anthill Activator, Arcane as Viseven eWizard good to have.
Experience with Veeva Vault PromoMats and Aprimo preferred.
Develop and articulate a clear product vision, strategy, and roadmap.
Contribute to product strategy and roadmap development and translate agreed platform priorities into executable product requirements.
Define product offerings in terms of benefits, features, and customer journeys.
Prioritize features for the product roadmap in collaboration with development teams.   • Prioritize features for the product roadmap in collaboration with business stakeholders, platform leadership, vendors and development teams.
Write and manage a backlog of user stories, prioritizing items to achieve business goals.
Write and manage a backlog of epics, features and user stories, prioritizing items to achieve business goals.
Lead the team through defining product requirements, ensuring they are complete and consistent.
Own the evaluation and definition of product requirements, ensuring business needs, dependencies, acceptance criteria and expected outcomes are clearly understood before implementation.
Ensure the team correctly understands the requirements.
Collaborate closely with business, engineering, and design.
Collaborate closely with business, engineering, platform teams, vendors and other stakeholders across the content ecosystem.
Align timelines, dependencies, and scope with the scrum master, engineering manager, and design leads.
Align timelines, dependencies, and scope with the scrum master, engineering manager, Platform Manager, vendors and dependent teams.
Participate in planning sprints to reaffirm priorities and confirm requirements.
Steering and participation of Agile methodology (e.g. scrum calls, sprint review, etc.)
Actively participate in Agile delivery ceremonies and remain engaged throughout implementation to clarify requirements, resolve functional questions and validate delivered functionality.
Oversee continuous improvement efforts.
Interact with other teams for cross-team task implementation.
Identify and drive cross-platform dependencies and alignment across the broader content ecosystem, including authoring, DAM, MLR, taxonomy/metadata, integrations and downstream capabilities.
Develop and execute a strategic customer engagement plan.
Build strong relationships with business stakeholders and platform users; proactively gather needs and feedback, facilitate decisions and manage expectations throughout the product lifecycle.
Act as the day-to-day product contact for the platform and independently drive topics from initial business need through evaluation, requirements, delivery and adoption.

Vendor Management

Act as the primary day-to-day product interface with external technology vendors.
Translate Takeda business needs into actionable vendor requirements and product enhancement requests.
Drive vendor actions, functional issues and roadmap discussions through to resolution.
Understand the vendor product roadmap and identify opportunities relevant to Takeda’s platform strategy and user needs.
Ensure agreed vendor deliverables and outcomes meet business and product expectations.

Release and Deployment Management:

Develop detailed release plans.
Contribute to release planning by defining business priorities, dependencies, functional readiness and acceptance criteria.
Implement continuous integration and continuous deployment (CI/CD) practices.
Partner with engineering and platform teams to ensure functionality is ready for release and relevant business dependencies are addressed.
Ensure successful product releases.
Support successful releases through functional validation, stakeholder readiness and communication.

Post-Launch Operations and Continuous Improvement:

Implement structured processes for collecting and addressing user feedback.
Conduct regular performance audits and stress tests to ensure product reliability.
Partner with technical teams to identify and address platform performance, reliability and user-experience issues.
Monitor product performance metrics and user satisfaction scores.
Monitor platform usage, adoption, user feedback and relevant product performance indicators to identify improvement opportunities.
Maintain comprehensive documentation for maintenance procedures, updates, and best practices.
Actively contribute to and ensure appropriate product, process and user documentation is maintained.
Provide training and support materials for customer support teams.
Provide training and support materials for users and relevant support teams.
Proactively identify operational issues and improvement opportunities and drive them to resolution with the appropriate internal or external teams.
Support rollout and adoption of new capabilities across markets and business units.

Critical Knowledge and Skills: Specialized Skills:

Requirements Definition & Analysis
Product Development & Delivery
Design Thinking, Customer Experience Tools & Methodologies
Backlog, Epic & Story Management
Agile Software Development Life Cycle (SDLC) and DevOps Tools & Methodologies
Enterprise SaaS / Platform Product Ownership
Business and Stakeholder Management
External Vendor Management
Cross-Platform Dependency Management
Product Adoption and Continuous Improvement
Ability to independently drive complex topics across business and technology teams
Teaming & Collaboration

Qualifications:

Bachelors or Master’s or Ph.D. in Computer Science, Software Engineering or related field.
5+ years relevant progressive experiences.
Proven experience as a Product Owner or similar role in product management.
Strong understanding of Agile methodologies.
Experience with digital health products or in the healthcare sector is a plus.
Experience in life sciences marketing/content operations strongly preferred, with a strong understanding of the end-to-end promotional content lifecycle including content creation, DAM, MLR review and approval, metadata/taxonomy and omnichannel activation.
Hands-on experience with enterprise content platforms such as Shaman, Veeva Vault PromoMats and Aprimo is highly desirable.
Experience working directly with external technology vendors strongly preferred.
Excellent communication, presentation, and leadership skills.
Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
Skilled at working effectively with cross-functional teams in a matrix organization.
Demonstrated ability to work autonomously, take ownership of ambiguous topics and drive them through to resolution.
Ability to translate between business needs and technical delivery teams and communicate effectively with stakeholders at different levels of the organization.

WHAT TAKEDA ICC INDIA CAN OFFER YOU:

Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
Competitive Salary + Performance Annual Bonus
Flexible work environment, including hybrid working
Comprehensive Healthcare Insurance Plans for self, spouse, and children
Group Term Life Insurance and Group Accident Insurance programs
Health & Wellness programs including annual health screening, weekly health sessions for employees.
Employee Assistance Program
5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
Broad Variety of learning platforms
Diversity, Equity, and Inclusion Programs
No Meeting Days
Reimbursements – Home Internet & Mobile Phone
Employee Referral Program
Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

ABOUT ICC IN TAKEDA:

Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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