Senior Technology Lead, L4B Customer & Partner Experience

Logitech · Hardware & Semiconductors

Chennai, India
On-site
Posted today
IT & Infrastructure

About the job

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Technology Lead, L4B Core Sales

The Role:

The Technology Lead will work as a core member of the IT Digital Growth Solutions team to design, govern, and scale Logitech’s global Salesforce ecosystem. This position is based out of Chennai, India . You will serve as the primary technical authority, ensuring our Salesforce platform is secure, scalable, and fully leveraged to drive business transformation across the L4B Sales & Marketing organization.

Your Contribution:

Move fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors you’ll need for success at Logitech. In this role you will:

Solution Design: Define the end-to-end technical solution and roadmap for the Salesforce platform to support the Logitech for Business capabilities roadmap. Design solutions that are scalable, maintainable, and aligned with enterprise IT & business goals.

AI Integration & Automation: Business-minded technologist who is not just an expert in today's platform but is excited about building the future. The ideal candidate sees the potential for AI and automation to transform this space and is eager to lead that charge, evolving from a traditional developer/technical architect into a domain-anchored AI operator over the next three years.

Platform Governance: Collaborate with the Platform team on establishing and enforcing design standards, best practices, and code review processes to ensure technical excellence and platform stability.

Cross-Functional Strategy: Partner with Digital Office teams and Security, Sales, and Marketing teams to translate business requirements into high-level technical designs. Act as the bridge between technical implementation and business value.

Solution Delivery: Oversee comprehensive Sales & marketing solution delivery, including complex integrations (e.g., ERP, PRM, Marketing Automation), ensuring data consistency and smooth cutover while technical debt is well-managed.

Technical Mentorship: Mentor junior developers and administrators, fostering growth and technical maturity across the CRM team.

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

At least 10+ years experience working in the IT industry

6+ years of experience designing complex, high transaction volume, enterprise-wide business solutions on the Salesforce Force.com platform using Apex, Visualforce and Lightning

6+ years of experience with Salesforce.com's, support and service business processes with implementation experience in custom applications leveraging Salesforce Platform. Integration experience with other cloud based platforms and services, including any subscriptions system is a plus

Solid understanding of best practices in CRM usage and ability to bring a consulting approach to help business solve issues and challenges

Solid understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS and a strong understanding of Object-Oriented design and programming concepts

Strong understanding of Salesforce Declarative, Programming and Administration (develop code, custom objects, Lightning components, Visualforce pages, Apex, reports, workflows, assignment rules, and more)

Expertise in Sales Cloud, Quote-to-Cash and PRM business processes.

Knowledge of APEX triggers/SOQL queries and stored procedures

Experience with Salesforce.com Web Services APIs

Experience or Strong understanding of Salesforce Visualforce Sites and Communities

Knowledge on Integration/Middleware tools such as Workato and MuleSoft

Knowledge on integrated technologies Jira, Marketing Automation, Cloud Solutions is a plus

Salesforce.com Platform Developer & Designer certifications

In addition, preferable skills and behaviors include:

Java Developer or SQL certification

Work experience using standard HTML/CSS/Javascript practices

Expertise in CRM Analytics, including working with recipes and data sets.

Ability to work in a fast-paced setting and prioritize among competing tasks and assignments

Must be a self-starter, with the ability to work independently without constant supervision and micromanagement

Must be able to work flexible hours to collaborate with Global IT and business team members

Excellent analytical, organizational and problem-solving skills

Excellent written and oral communication skills

Strong customer service mentality while being curious, methodical, rational, analytical, and logical.

Small Company. Big Products.

At Logitech we act like a small company. We believe that anyone can have the best idea. We are innovators, creators and designers. We challenge ourselves and each other, and believe that success is never final. We push the limit, because great is not good enough. We inspire, delight and empower the world. We are Logitech.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

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