Support the IT Project Management Office in planning, tracking and governance of projects/programs. Maintain accurate project plans, milestones, RAID logs, dashboards, meeting actions and status reports; coordinate with delivery, product, technology and support teams to help ensure timely, transparent and compliant execution.
A- Minimum required Accountabilities for this role
•Maintain project plans, milestone trackers, action logs and governance calendars.
•Track scope, schedule, dependencies, risks, issues and decisions; keep RAID logs current.
•Prepare daily/weekly/monthly project status dashboards and highlight deviations or blockers.
•Organize governance meetings, circulate agenda/minutes and follow up action items to closure.
•Update Jira/Azure DevOps or equivalent tools with project progress and ensure data accuracy.
•Coordinate with Product, Development, QA, Infrastructure, Security and Support teams.
•Maintain project documents, approvals, change records, audit evidence and version control.
B- Additional Accountabilities pertaining to the role
•Support resource, capacity, release and dependency tracking across projects.
•Assist with process improvement, PMO templates, automation and management presentations.
•Support Agile ceremonies and reporting such as sprint progress, backlog and delivery metrics.
Key Decisions / Dimensions
Support the IT Project Management Office in planning, tracking and governance of projects/programs. Maintain accurate project plans, milestones, RAID logs, dashboards, meeting actions and status reports; coordinate with delivery, product, technology and support teams to help ensure timely, transparent and compliant execution.
A- Minimum required Accountabilities for this role
•Maintain project plans, milestone trackers, action logs and governance calendars.
•Track scope, schedule, dependencies, risks, issues and decisions; keep RAID logs current.
•Prepare daily/weekly/monthly project status dashboards and highlight deviations or blockers.
•Organize governance meetings, circulate agenda/minutes and follow up action items to closure.
•Update Jira/Azure DevOps or equivalent tools with project progress and ensure data accuracy.
•Coordinate with Product, Development, QA, Infrastructure, Security and Support teams.
•Maintain project documents, approvals, change records, audit evidence and version control.
B- Additional Accountabilities pertaining to the role
•Support resource, capacity, release and dependency tracking across projects.
•Assist with process improvement, PMO templates, automation and management presentations.
•Support Agile ceremonies and reporting such as sprint progress, backlog and delivery metrics.
•Managing multiple trackers, priorities and dependencies while keeping information accurate and up to date.
•Following up across teams and escalating risks/blockers early without losing ownership of actions.
•Converting project data into clear, concise and decision-oriented management reporting.
•Prioritize follow-ups and reporting activities based on project criticality and agreed governance timelines.
•Escalate schedule slippages, unresolved dependencies, risks and data gaps to the PMO Lead/Delivery Manager.
•Recommend improvements to trackers, dashboards, templates and routine PMO processes.|Business Volume: Support multiple IT projects / workstreams as assigned by the PMO Lead.
Major Challenges
Support the IT Project Management Office in planning, tracking and governance of projects/programs. Maintain accurate project plans, milestones, RAID logs, dashboards, meeting actions and status reports; coordinate with delivery, product, technology and support teams to help ensure timely, transparent and compliant execution.
A- Minimum required Accountabilities for this role
•Maintain project plans, milestone trackers, action logs and governance calendars.
•Track scope, schedule, dependencies, risks, issues and decisions; keep RAID logs current.
•Prepare daily/weekly/monthly project status dashboards and highlight deviations or blockers.
•Organize governance meetings, circulate agenda/minutes and follow up action items to closure.
•Update Jira/Azure DevOps or equivalent tools with project progress and ensure data accuracy.
•Coordinate with Product, Development, QA, Infrastructure, Security and Support teams.
•Maintain project documents, approvals, change records, audit evidence and version control.
B- Additional Accountabilities pertaining to the role
•Support resource, capacity, release and dependency tracking across projects.
•Assist with process improvement, PMO templates, automation and management presentations.
•Support Agile ceremonies and reporting such as sprint progress, backlog and delivery metrics.
•Managing multiple trackers, priorities and dependencies while keeping information accurate and up to date.
•Following up across teams and escalating risks/blockers early without losing ownership of actions.
•Converting project data into clear, concise and decision-oriented management reporting.
Required Qualifications and Experience
