Senior Product Manager, Rewards, Amazon Pay Rewards

Amazon · Retail & E-commerce

Bengaluru, Karnataka, India
On-site
Posted yesterday
Product Management
full-time

About the job

Amazon Pay's vision is to be the most trusted, convenient and rewarding payment experience preferred by millions of customers to pay in a wide range of use cases and contexts.

As part of this vision, we are embarking on a journey to build the largest Rewards program in India which is delightful for the customers and helps build loyalty towards Amazon Pay. A world-class rewards program requires a world-class funder experience — the ability to set up campaigns intelligently, measure ROI precisely, and enable any type of funder to easily use it.

We are looking for a Senior Product Manager to own the end-to-end funder experience for Amazon Pay Rewards. In this role, you will reimagine the Rewards Console as a GenAI-forward platform that enables intelligent, hands-off campaign setup across discounts and Cashbacks; build the measurement infrastructure that proves the ROI of every rupee invested; and architect the path to externalize the platform for brands and funders at scale.

This is a high-ownership, high-ambiguity role requiring you to think big, dive deep into data, and deliver results across a complex ecosystem spanning payments, shopping, and merchant partnerships.

Key job responsibilities

GenAI-Forward Rewards Console — Reimagine the Rewards Console as an AI-native platform enabling intelligent, hands-off campaign creation and configuration across IBD and Cashback Rewards

ROI Measurement & Investment Intelligence — Establish the ROI framework for all rewards investments, building automated systems to track, attribute, and report campaign performance to funders and internal stakeholders

Platform Externalization for Brands & Funders — Architect and execute the strategy to externalize the Rewards platform, enabling brands, banks, and third-party funders to self-serve campaign creation, funding, and performance tracking at scale

Campaign Lifecycle & Operations — Own the end-to-end campaign lifecycle from creation to approval to live monitoring to post-campaign analysis across IBD and Cashback Rewards

Cross-functional Leadership — Lead a cross-functional team of engineers, data scientists, designers, and business partners to deliver against an ambitious roadmap

Metrics & Experimentation — Define the Rewards Console and advertiser experience scorecard and own weekly/monthly business reviews

About the team

The Amazon Pay Rewards Console & Advertiser Experience team builds the platform that powers India's largest rewards ecosystem. Every cashback campaign, every bank discount offer, every brand-funded reward flows through our systems. We serve a diverse set of users — from internal BizOps teams running hundreds of campaigns monthly, to bank partners funding instant discounts, to brands looking to drive customer engagement through rewards.

Basic qualifications

Bachelor's degree

Experience owning/driving roadmap strategy and definition

Experience with feature delivery and tradeoffs of a product

Experience contributing to engineering discussions around technology decisions and strategy related to a product

Experience managing technical products or online services

Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred qualifications

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

Experience in building and driving adoption of new tools

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