•HR Operations & Employee Lifecycle
•Manage end-to-end employee lifecycle processes from onboarding to exit.
•Ensure timely completion of joining formalities, documentation, employee records, transfers, promotions, confirmations, and exits.
•Maintain accurate and up-to-date employee master data.
•Ensure HR policies and processes are consistently implemented across locations.
•Handle employee queries related to HR policies, benefits, attendance, leave, payroll, and other HR processes.
•HRMS & Data Management
•Manage and maintain employee information in the HRMS/Keka.
•Ensure accuracy of employee master data, attendance, leave, onboarding, and other HR records.
•Coordinate with managers and employees for timely completion of HRMS activities.
•Identify HRMS process gaps and recommend improvements.
•Generate HR reports and dashboards for management review.
•Payroll & Attendance Coordination
•Coordinate with Finance/Payroll team for monthly payroll inputs.
•Validate attendance, leave, incentives, deductions, new joiners, exits, salary revisions, and other payroll-related inputs.
•Ensure timely and accurate submission of payroll inputs.
•Resolve employee payroll-related queries in coordination with Finance.
•Statutory Compliance
•Support the organization in maintaining applicable statutory HR compliance.
•Coordinate activities related to ESI, Professional Tax, Gratuity, labour law requirements, and other applicable statutory matters.
•Maintain statutory records and documentation.
•Support internal/external audits and compliance reviews.
•Performance Management
•Coordinate the PMS cycle, including goal setting, KRIs/KPIs, reviews, ratings, and closure.
•Ensure managers and employees complete PMS activities within defined timelines.
•Support HR in performance review analysis and documentation.
•Maintain performance-related records and reports.
•Employee Engagement & HR Initiatives
•Support employee engagement initiatives, recognition programs, HR communications, and employee connect programs.
•Assist in organizing HR events, training programs, and employee development initiatives.
•Gather employee feedback and identify areas for process or engagement improvement.
•HR Policies & Process Improvement
•Support implementation and periodic review of HR policies and SOPs.
•Identify operational gaps and recommend process improvements.
•Develop and maintain HR SOPs, checklists, trackers, and process documentation.
•Ensure standardization of HR processes across locations.
•HR MIS & Analytics
•Prepare periodic HR MIS and management reports.
•Track key HR metrics such as: - Headcount
•Attrition
•Retention
•Absenteeism
•Hiring and onboarding
•Employee movement
•PMS completion
•Payroll inputs
•Employee engagement
•Provide data-driven insights to support HR decision-making.
Key KRIs / KPIs
•HR Operations Accuracy: ≥98%
•Employee Documentation Completion: 100%
•Payroll Input Accuracy & Timeliness: 100%
•HRMS Data Accuracy: ≥99%
•Onboarding Process Compliance: 100%
•PMS Process Closure: 100% within timelines
•Employee Query Resolution: Within defined TAT
•Statutory Compliance: 100% adherence
•HR MIS Submission: 100% on time
•Process Improvement: Minimum 2–3 measurable improvements annually
Required Skills & Competencies
•Strong knowledge of HR operations and employee lifecycle management.
•Good understanding of HR policies and statutory compliance.
•Hands-on experience with HRMS platforms; Keka experience will be an advantage .
•Strong knowledge of Excel/Google Sheets and HR MIS.
•Good analytical and problem-solving skills.
•Strong communication and stakeholder management skills.
•High attention to detail and process orientation.
•Ability to handle confidential employee information.
•Ability to work independently and manage multiple priorities.
Educational Qualification
•MBA/PGDM in Human Resources or equivalent qualification.
•5–7 years of relevant experience in HR Operations.
