North Goa Guest Experience Manager GA 403004
IHCL (Taj Hotels) · Hospitality & Travel
- North Goa, GA, India
- On-site
- Posted today
- Apply by 30 Nov
- Retail & Hospitality
About the job
Ensure exceptional guest satisfaction throughout the guest journey.
Handle guest feedback, concerns, and service recovery promptly.
Build strong relationships with VIP, repeat, and long-stay guests.
Coordinate with all departments to deliver seamless guest experiences.
Monitor guest reviews, satisfaction scores, and quality standards.
Drive personalized guest recognition and loyalty initiatives.