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North Goa Director of Food & Beverage GA 403519

IHCL (Taj Hotels) · Hospitality & Travel

  • North Goa, GA, India
  • On-site
  • Posted 2 days ago
  • Apply by 30 Oct
  • Retail & Hospitality

About the job

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Responsible for the entire F&B outlets (ADD/IRD/Lounge/Bar/Stewarding) in terms of financial performance, cost management, forecasting (P&L), and budgeting
Oversee HR-related factors, including hiring of senior managers and other team members, mandatory DiLog and training, and yearly vacation planning
Ensure implementation and adherence to all corporate concepts and playbooks
Facilitate talent growth and promotion within the department, fostering career development opportunities for team members

Essential Job Tasks

Be present on the floor to make sure what is agreed is running.

Areas of Responsibility

Ensure adherence to IHCL HACCP safety standards across all F&B areas
Conduct and facilitate F&B meetings and staff meetings to maintain clear communication
Hold monthly meetings with restaurant managers for open dialogue and operational alignment
Organize weekly F&B meetings (suggested Friday, 3 PM, for max 1 - 1.5 hours) to discuss targets, updates, and key matters with stakeholders
Act as the gatekeeper for training plans and their execution, ensuring compliance and effectiveness
Review the daily log book and communicate necessary actions
Conduct daily walks into all outlets to ensure adherence to agreed standards and concepts, taking immediate corrective actions if needed
Perform back-of-house inspections, including restaurants, loading bay, and stores, to uphold operational efficiency
Plan and execute the annual culinary calendar and promotional activities
Coordinate with Procurement to arrange sponsorship funds for initiatives
Conduct vendor meetings to stay updated on the latest products and industry trends
Stay informed on all discounting policies and ensure compliance
Manage and coordinate Dine@Taj and other corporate programs
Oversee festivities, approvals for complimentary checks, and special events coordination
Conduct monthly wine & spirit inventory, taking corrective actions as necessary
Ensure proper music selection and styling for restaurants and bars through an approved agency
Handle complaint and feedback-related matters for the department via TrustYou
Approve casual workforce requirements, if applicable
Coordinate internal audit checklists, including E&Y and IHCL Control Checklist compliance
Ensure knowledge and accurate closure of all TPAM (Taj Positive Assurance Model) points
Maintain adherence to Green Globe certification standards and sustainability initiatives
Participate in credit meetings, if applicable, to manage financial oversight

Attributes/ Essentials/ Other Information

Entrepreneur

Required Qualifications

10+2 or Apprenticeship Certification

Diploma/Graduation Hospitality Certification

Work Experience

6 - 7 experience years.

Different establishments from 4 stars to 5 stars

Languages Needed in Position

Fluent in spoken and written English.

If applicable local language appreciated.

Key Interfaces- External

Guests

Vendors

Key Interfaces- Internal

All F&B staff

Kitchen

Hygiene

Sales & Marketing

PR

Finance

Banquet

Steward

Procurement

Front office

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.