Manager Talent relations Delhi Talent
Deloitte India (South Asia) · Consulting & Professional Services
- Gurugram, India
- On-site
- Posted today
- Apply by 12 Oct
About the job
Job Description: Manager (Talent Relations Manager)
Role Purpose
The Talent Relations Manager is responsible for managing workplace relations matters, conducting and overseeing employee investigations, providing advice to business leaders on people-related risks, and ensuring compliance with company policies, employment laws, regulatory requirements, and ethical standards. The role partners with Talent, Legal, Compliance, Ethics, and business leaders to foster a fair, respectful, and compliant workplace.
Key Responsibilities
Employee Relations
Manage complex employee relations matters, including grievances, complaints, workplace conflicts, misconduct concerns, and policy violations.
Provide guidance to employees and leaders on workplace conduct, disciplinary matters, performance issues, and people practices.
Facilitate conflict resolution and mediation where appropriate.
Support employees and managers in navigating sensitive workplace situations.
Investigations
Conduct fair, objective, and timely investigations into allegations of misconduct, harassment, discrimination, retaliation, bullying, ethical violations, and other workplace concerns.
Gather, analyze, and assess evidence to establish facts and findings.
Prepare investigation reports, recommendations, and leadership briefings.
Ensure investigations are conducted in accordance with internal policies and legal requirements.
Compliance and Risk Management
Ensure adherence to employment laws, internal policies, codes of conduct, regulatory requirements, and governance standards.
Identify employee relations and compliance risks and recommend mitigation strategies.
Partner with Legal, Compliance, Ethics, and Internal Audit functions on sensitive matters.
Monitor emerging workplace risks and recommend policy or process improvements.
Policy Governance
Develop, review, and update employee relations policies, investigation protocols, disciplinary frameworks, and workplace conduct guidelines.
Ensure consistent interpretation and application of policies across the organization.
Support policy communication, training, and awareness initiatives.
Case Management and Reporting
Maintain accurate and confidential case documentation.
Track investigation trends, employee concerns, and workplace risks.
Prepare management reports, metrics, and insights for leadership and governance forums.
Ensure appropriate record retention and documentation standards are maintained.
Training and Awareness
Deliver training on workplace conduct, anti-retaliation, respectful workplace practices, ethics, investigations, and compliance requirements.
Promote a culture of integrity, accountability, and trust.
Key Competencies
Employee Relations
Workplace Investigations
Compliance and Ethics
Employment Law Knowledge
Conflict Resolution and Mediation
Risk Assessment
Stakeholder Management
Report Writing
Influencing and Communication Skills
Confidentiality and Professional Judgment
Qualifications
Master’s degree in human resources, Business Administration, Law, Psychology, or a related field.
9+ years of experience in Employee Relations, HR Compliance, Investigations, Ethics, or Human Resources.
Demonstrated experience conducting workplace investigations.
Strong understanding of employment practices, compliance frameworks, and workplace risk management.
Experience partnering with Legal, Compliance, and senior business leaders.
Success Measures
Timely and effective resolution of employee relations matters.
Quality and defensibility of investigation outcomes.
Reduction in workplace conduct and compliance risks.
Consistent policy application across the organization.
Positive stakeholder and employee experience.
Strong compliance and governance outcomes.