Loan Officer Assistant
Distro · Staffing & Recruitment
- Multiple Locations
- Remote
- Posted today
- Finance & Accounting
- Full-time
- $0 to $0
About the job
Licensed Loan Officer | Commission Only | NMLS Preferred
Company: Northgate Mortgage LLC
Job Description: Northgate Mortgage LLC is seeking a motivated and highly organized Loan Officer Assistant to support borrowers and Loan Officers throughout the mortgage process. This position will assist with borrower communication, document collection, file preparation, pipeline management, and ongoing follow-up activities. The ideal candidate is detail-oriented, customer-focused, organized, and comfortable working in a fast-paced mortgage environment. This role offers an excellent opportunity for individuals interested in building a long-term career in the mortgage industry while gaining exposure to the loan origination process.
Responsibilities:
Communicate with borrowers via phone, email, and text message
Request and collect required loan documentation
Maintain accurate borrower records and loan files
Monitor loan milestones and outstanding requirements
Follow up on missing documentation and conditions
Update borrower and loan information within company systems
Support Loan Officers with active loan pipelines
Coordinate activities between borrowers and internal teams
Contact prospective borrowers and gather preliminary information
Maintain organized notes and follow-up schedules
Deliver professional and customer-focused service throughout the mortgage process
Qualifications:
Strong verbal and written communication skills
Excellent organization and follow-up abilities
Ability to manage multiple priorities simultaneously
High attention to detail
Comfortable speaking with borrowers by phone
Ability to maintain confidentiality
Strong customer-service mindset
Ability to learn mortgage products, systems, and processes
Comfortable working in a commission-only environment
Preferred Qualifications:
Loan Officer Assistant experience
Mortgage Assistant experience
Mortgage Processing experience
Loan Processing experience
Mortgage Operations experience
Borrower documentation experience
Experience using CRM or mortgage software systems
Interest in pursuing future mortgage licensing opportunities
What Success Looks Like:
Consistent borrower communication
Strong follow-up habits
Accurate and organized loan files
Effective support of Loan Officers and borrowers
Excellent customer service
Reliability, accountability, and attention to detail
Note: Commission-only compensation structure applies; NMLS preferred but not strictly required.
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