L&D (Ops)-Exec-GGN

Job details

Proposed designation

L&D Executive/Senior

Role type

Individual contributor/Supervisory

Reporting to

Manager

Geo to be supported

All Geos at KRC

Work timings

9:00AM to 5:30PM

Roles & responsibilities

·Support the functioning of the Learning Management System to ensure appropriate tracking of learner records;

·Timely preparation and maintenance of training records and internal trackers.

·Collation of facilitator feedback and assessment scores for the training.

·GLMS Program creation and allocation of web-based training on GLMS on a timely basis and tracking the completion status.

·Ensure timely preparation of MIS for L&D.

·Prepare internal reports by collecting, analysing, and summarizing available information.

·Ensuring timely completion of training and release of applicable metrics

·Assist in managing training related logistics which includes, managing logistics like venue booking, arranging required prints, coordination with the transportation team, attendance management etc.

·Manage the training calendar and coordinate training programs effectively across all locations.

·Coordinate with other location to ensure smooth planning and delivery of hybrid/ virtual training sessions.

·Coordinate with other support team (Admin, IT and others) to manage training agenda effectively.

·Ensure timely completion of monthly work which includes reporting of training data, recording and providing credit of training hours, pre/post course tracker etc.

·Maintain regular count of L&D inventory.

·Timely booking of room as per the training calendar.

·Complete the prerequisite training checklist before every classroom training including nomination review and ensuring completion of the applicable target population.

Develop proficiency in GLMS including program creation, allocation and extraction of reports and ensure appropriate tracking of learner records.

Resolving queries on a timely basis within agreed TAT on Query Management system and coordinating with course managers where required.

Educational qualifications

Bachelors Degree

Work experience

Relevant number of years of work experience required: 4-7 years of experience in a similar role, preferably with a Big 4 firm or other reputed audit firm.

Mandatory technical & functional skills

Proficiency in Microsoft Excel and working with Databases

Advanced understanding of IT systems, Proficiency/Working knowledge of MS Word and PowerPoint,

Ability to prepare dashboards, MI Reports

Awareness of Data & Analytics tools like Power BI, Power Apps, Dataverse Alteryx is added advantage

Key behavioural attributes/requirements

Striving for quality and precision

Excellent written and verbal communication skills

Strong time management skills to meet challenging timelines

Ability to turn around work requests at short notice and flexible to work under stringent deadlines

Ability to build and maintain relationships within team and other departments.

Demonstrated ability to multitask and manage multiple projects concurrently while meeting deadlines and maintaining quality.

Be able to focus and practice productivity to enhance work quality and efficiency.