Global Process Owner - Organisation Design

Haleon · Consumer Goods (FMCG)

Bengaluru Campus 31
On-site
Posted today
Apply by 28 Oct

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About the job

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the team

People Solutions Excellence exists to drive executional excellence in HR operations, services and transactions. We help improve how People Solutions operates by making processes simpler, services better, decisions more data-driven, and change more successful.

We're a global team of experts in process improvement, people experience, service excellence, data and analytics, reporting, and project delivery. Working closely with our HR Centres of Excellence and People Solutions teams, we solve problems, streamline ways of working, and drive continuous improvement.

Our role is to create consistent, scalable solutions that work globally while allowing for local needs where required. We bridge the gap between business requirements and operational delivery; helping People Solutions deliver better experiences, stronger outcomes, and lasting adoption of change.

Our Global Process Owners (GPOs) in our Global Process Solutions team are critical to helping us deliver this ambition; ensuring business need is translated into clear, standardised and scalable process solutions, enabling consistent ways of working and driving improved service outcomes.

About the role

As GPO for Organisation Design , you will be responsible for partnering closely with the Organisational Effectiveness team and Tech colleagues to design, govern and continuously improve how we manage our organisational blueprint (including supervisory structures, position management, cost centre alignment, business entity management) across the globe, and ensure we have clearly governed, and robust solutions for effectively managing HR colleague access to employee data.

Key responsibilities:

Own the end-to-end global organisational blueprint process framework, driving standardisation, governance and continuous improvement across all markets.

Define, maintain and optimise organisational change processes, ensuring they are efficient, scalable, compliant and aligned with Haleon’s operating model.

Act as subject matter expert for supervisory organisation, position management, cost centre alignment, business entity management and HR security and access management processes, providing guidance and decision-making support to Organisational Effectiveness, People Solutions, HR teams, Digital & Technology teams and business stakeholders.

Partner with HR Business Partners, Organisational Effectiveness, People Solutions, Finance, Risk & Compliance, and Digital & Technology teams to drive process simplification, automation and service excellence.

Establish and maintain global process standards, controls, policies, Knowledge contents and Standard Operating Procedures (SOPs), ensuring consistency while balancing local regulatory and legislative requirements.

Drive continuous improvement initiatives, leveraging process analytics, automation opportunities and industry best practices to improve employee experience, organisational blueprint integrity and operational efficiency.

Ensure compliance with legislation, labour laws, local regulations, statutory obligations and Haleon policies across all relevant jurisdictions.

Partner with the Quality & Effectiveness team to define and monitor key process performance indicators (KPIs), service level agreements (SLAs), quality metrics and payroll accuracy measures, identifying trends, risks and opportunities for improvement.

Lead process governance forums and stakeholder engagement activities, ensuring alignment of process priorities, change initiatives and business requirements.

Partner with Digital & Technology teams to help shape the organisation design and systems roadmap.

Provide process leadership for technology enhancements, integrations and digital transformation initiatives.

Ensure robust governance and integrity of organisational structure data across HR, payroll, finance and workforce management platforms.

Support acquisitions, divestitures, organisational redesigns and transformation programs impacting organisational blueprint processes.

Collaborate with vendors, consultants and implementation partners to evaluate and adopt best-in-class solutions and practices.

About you

Technical and functional expertise:

8+ years of relevant experience in organisation design/effectiveness, HR Operations, Shared Services, Process Ownership or related disciplines.

Strong expertise in global organisation design operations, workforce management processes and security and access controls.

Experience operating within complex global organisations, ideally using multiple vendors and service delivery models.

Proven experience leading global process ownership, governance and standardisation initiatives.

Strong understanding of Workday and organisation design-related integrations, with the ability to assess process, data and system impacts.

Experience working with global design systems such as OrgVue.

Demonstrable experience leveraging data analytics and process insights to drive business performance improvements.

Knowledge of automation, digital transformation and emerging technologies impacting HR Operations and Shared Services.

Certification in process improvement methodology (e.g. Lean Six Sigma) is advantageous.

Leadership and behavioural capabilities:

Exceptional stakeholder management and relationship-building skills.

Strong communication and influencing capabilities across global, virtual and cross-functional environments.

Ability to influence without direct authority and navigate competing priorities effectively.

Curious, proactive and solutions-focused, with a continuous improvement mindset.

Resilient and adaptable, able to navigate ambiguity and changing business needs.

Demonstrates accountability and ownership for delivering results.

Strong commercial thinking, analytical capability and problem-solving skills.

High attention to detail with a focus on compliance, governance and operational excellence.

Demonstrable capability to lead change, drive adoption and deliver sustainable business outcomes, preferably in complex environments.

Job Posting End Date

2026-10-29

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.

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