Generic BA

Capgemini · IT Services & Consulting

Job Description

Act as a liaison between business stakeholders and technology teams.

Gather, analyze, document, and validate business requirements.

Conduct stakeholder workshops, interviews, and requirement gathering sessions.

Prepare BRD, FRD, SRS, user stories, use cases, and acceptance criteria.

Create process maps, workflow diagrams, and business process documentation.

Perform gap analysis and support solution design discussions.

Collaborate with business users, product owners, architects, developers, and testers.

Facilitate requirement sign-offs and manage stakeholder expectations.

Support SIT, UAT, production validation, and defect resolution activities.

Assess impacts of business and regulatory changes.

Support Agile/Scrum project delivery and change management activities.

Work on Retail Banking, Corporate Banking, Lending, Payments, and Digital Banking initiatives.

Participate in API integration, data migration, and modernization projects.

Ensure compliance with banking and regulatory standards including KYC, AML, FATCA, and Basel guidelines.

Primary Skills

Banking Domain Expertise

Business Requirements Gathering

Requirement Analysis

BRD / FRD / SRS Documentation

User Stories & Acceptance Criteria

Stakeholder Management

Gap Analysis

Process Mapping

Functional Specifications

UAT & SIT Support

Regulatory Compliance (KYC, AML, FATCA, Basel)

Agile / Scrum