FX Operations Transformation – Business Analysis Manager Vice President

JPMorgan · Banking & Financial Services

Mumbai, Maharashtra, India
On-site
Posted 2 days ago
Closes today
Consulting & Strategy

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About the job

FX Operations Large Scale Strategy Transformation – Business Analysis Manager VP

Make your mark shaping high-impact operational strategy and delivery with strong career mobility, exposure, and leadership growth.

As a Foreign Exchange Operations Large Scale Strategy Business Analysis Manager Vice President within Payments Operations, you drive transformative solutions that create scale, control, and improved client outcomes across foreign exchange operations. You partner with Product, Operations, Client Service, and Technology to define requirements, shape target-state processes and platforms, and deliver a prioritized book of work. You lead a team of business analysts while managing multiple concurrent change programs, stakeholder alignment, governance, and readiness activities.

Job Responsibilities:

Lead business analysis by defining business and functional requirements across multiple concurrent operations change initiatives

Shape strategic solutions by assessing cross-border payments offerings and product plans and translating needs into deliverable outcomes

Define target-state processes and technology capabilities that improve scalability, control, and operational effectiveness

Partner with Product, Operations, Client Service, and Technology to align scope, priorities, dependencies, and delivery outcomes

Govern large change programs through structured reporting, metrics, status updates, presentations, and decision forums

Map end-to-end process flows, including customer interactions, operational interventions, and data handoffs

Analyze transactional and operational data to inform trade-offs, influence decisions, and strengthen stakeholder alignment

Drive problem resolution by identifying pain points, designing improvements, and coordinating short-term fixes where needed

Execute operational readiness activities, including verification testing, stakeholder updates, and migration analysis

Oversee impact and gap assessments to quantify change implications across teams, processes, and operating models

Coach and mentor business analysts by providing guidance, development support, and coverage to ensure consistent delivery

Required qualifications, skills, and capabilities:

Demonstrate 10+ years of product delivery, business analysis, and strategy experience within the payments industry

Evidence delivery of large-scale initiatives successfully across multiple workstreams at the same time

Lead requirements activities across geographies in a fast-paced environment

Build partnerships with diverse stakeholders at senior, peer, and junior levels

Facilitate workshops and run senior stakeholder meetings with clear outcomes and documented decisions

Present complex topics clearly through strong influencing, presentation, and communication skills

Apply strategic thinking and problem solving to take ideas through to implementation

Plan delivery activities using strong project planning, organization, and governance disciplines

Preferred qualifications, skills, and capabilities:

Demonstrate experience delivering operational change within foreign exchange and cross-border payments environments

Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.

Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement

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