FinOps Specialist - AR, Global Account Receivables

Amazon · Retail & E-commerce

Pune, Maharashtra, India
On-site
Posted today
Finance & Accounting
full-time

About the job

The successful candidate will be aligned with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA’s. Solving queries related to cash applications and coordination with customers is required. You should have a basic level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc.

Key job responsibilities

As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following:

Ensure timely closure of payments with high degree of accuracy

Respond to customer queries through call and/or email

Research unapplied payments and work with customer to identify the root cause and resolve open issues on account

Work with internal teams to drive process improvements and resolve escalations and discrepancies on customer account

Provide growth ideas for process standardization and automation through JDI/Kaizen projects

Perform complex reconciliations on customer payments

Perform QC and conduct refresher trainings with the team on best practice sharing

Highlight and address issues with the technical teams related to the discrepancies with the ERP system

Note: This role is part of the rekindle program. For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindle

Basic qualifications

1+ years of finance experience

2+ years of Accounts Receivable or Account Payable experience

2+ years of applying key financial performance indicators (KPIs) to analyses experience

Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills

Experience using data to influence business decisions

Experience in corporate finance including budgeting/planning, forecasting and reporting

3+ years of Accounts Receivable or Account Payable experience

Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

Experience presenting creative concepts effectively to senior executives

Knowledge of Excel skills to be able to refine data and prepare business reports

Bachelor's degree

Preferred qualifications

2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

Experience in TM1, Data Warehouse and SQL

3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

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