Field Loan Executive - Indore(MP)
Solarium · Energy, Resources & Utilities
- Indore, India
- On-site
- Posted today
- Finance & Accounting
About the job
Experience: 1
Job Summary
We are looking for a Field Loan Executive who will be responsible for coordinating with customers and respective bank branches for the smooth and timely processing of loan applications. The candidate will act as a bridge between the customer, sales team, and bank/financial institution , ensuring that all required documents, verifications, and loan formalities are completed within the required timeline.
Key Responsibilities
Coordinate with customers for loan application and documentation .
Coordinate with respective bank branches and bank officials for loan processing.
Explain the loan process, required documents, and basic loan formalities to customers.
Collect and verify customer documents required for loan applications.
Submit loan applications and documents to the concerned bank/financial institution.
Follow up with bank officials regarding application status, document verification, sanction, and disbursement .
Coordinate with customers for resolving any documentation or verification-related issues raised by the bank.
Schedule and coordinate customer visits, field verification, and bank-related formalities where required.
Maintain proper records of all loan applications, pending documents, approvals, rejections, and disbursements.
Regularly update the sales/team members regarding the status of customer loan applications.
Ensure timely closure of pending requirements from both customers and banks.
Build and maintain good working relationships with bank branch managers, loan officers, and other banking personnel .
Visit customer locations and bank branches as required for loan-related activities.
Ensure that customer applications move smoothly from application → documentation → verification → sanction → disbursement .
Required Skills
Good communication and interpersonal skills.
Strong follow-up and coordination skills.
Ability to communicate effectively with both customers and bank officials .
Basic understanding of bank loans, documentation, and loan processing .
Good knowledge of MS Excel / Google Sheets.
Ability to manage multiple customer applications simultaneously.
Good negotiation and problem-solving skills.
Willingness to travel for customer and bank visits.
Ability to work independently and meet timelines.
Eligibility
Graduate in any discipline.
1–3 years of experience in loan processing, banking, NBFC, financial services, sales coordination, or customer relationship management will be preferred.
Candidates with experience in home loans, solar loans, personal loans, business loans, or consumer finance will be preferred.
A valid two-wheeler and driving licence will be preferred due to the field nature of the role.
Key Performance Indicators (KPIs)
Number of loan applications processed.
Application-to-sanction conversion.
Loan processing turnaround time.
Number of applications successfully disbursed.
Timely submission of required documents.
Pending application follow-up and closure.
Customer satisfaction and issue resolution.