Executive
EXL · IT Services & Consulting
- Noida, Uttar Pradesh, India
- On-site
- Posted today
About the job
Basic Function
Work Type - Back office
Search for claims related documents in different systems, create a case, attach the documents to the cases created
Determine if case can be resolved or must be forwarded to a Subject Matter Expert (SME)
Once the case is received from SME, action cases as guided by the SME
Generate letter and send it to the customer
Primary Internal Interactions
Actively participate in the team meetings, discussions and provide inputs
Calibrate, Cooperate and support the team in pursuit of achieving and exceeding team goals
Higher Education Diploma with 0 - 2 years of relevant experience