ESaaS - SFDC - Platform Development

Zensar Technologies · IT Services & Consulting

Bangalore, Karnataka, India
On-site
Posted today
Apply by 27 Oct
IT & Infrastructure

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About the job

Typically requires 6+ years of professional experience

Experience in a Product Owner, Business Analyst, or similar role

Strong experience writing user stories and acceptance criteria

Experience owning and managing a backlog in an agile environment

Strong understanding of ecommerce storefronts and customer journeys

Experience working with cross functional teams including engineering, design, and QA

Familiarity with composable or headless architectures preferred

Familiarity with React-based storefronts or modern web applications preferred

Familiarity with CMS-driven content and workflows preferred

Experience with backlog management tools (e.g., Jira)

Strong analytical and problem-solving skills

Excellent project and time management skills

Ability to collaborate and influence without authority

Strong written and oral communication skills

Exposure to retail or ecommerce solutions preferred

Travel: None

Work Schedule: Standard Hours

Communicates status in daily meetings. Fosters constructive, collaborative, and effective communication with others, both internally and externally. Actively participates in planning, refinement, and retrospective reviews. Explains and simplifies complex information to stakeholders and team members.

Owns and manages the team backlog. Prioritizes work based on business value, technical dependencies, and delivery goals. Ensures backlog is well-defined, groomed, and ready for sprint execution.

Works with stakeholders to gather business requirements and translate them into clear user stories with defined acceptance criteria. Ensures requirements are actionable, testable, and aligned with business objectives.

Drives alignment between business intent and technical implementation. Collaborates with engineering, design, and QA throughout the development lifecycle to clarify requirements and remove ambiguity.

Defines user journeys, workflows, and functional requirements for ecommerce storefront features. Ensures traceability between requirements, implementation, and validation.

Leads sprint planning and backlog refinement. Ensures stories are properly scoped, prioritized, and aligned with delivery timelines.

Validates completed work against requirements and acceptance criteria. Participates in demos and release readiness activities to ensure quality and completeness of delivered features.

Applies ecommerce domain knowledge to guide prioritization and decision-making. Understands key storefront flows including product discovery, PDP, cart, checkout, and order lifecycle.

Identifies risks, dependencies, and gaps in requirements. Proactively works with teams to mitigate issues and maintain delivery momentum.

Creates and maintains documentation for features, workflows, and business logic. Helps standardize requirement-writing and backlog management practices across the team.

Identifies opportunities to improve delivery processes, requirement clarity, and cross-team communication.

Performs other duties as assigned.

Bachelor’s degree, applicable certification, or equivalent experience

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