Engineer / Senior Engineer - Service Sales

KONE · Manufacturing & Industrial

Bangalore
On-site
Posted yesterday
Apply by 29 Nov
Sales & Business Development

About the job

Did you know KONE moves over one billion people every day? In 2025, we had annual net sales of EUR 11.2 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

KONE is embarking upon an exciting growth phase and this represents an opportunity for you to join our Bangalore team, as a Engineer / Senior Engineer - Service Sales

What will you be doing?

Customer relationship management

Proactively develops and creates customer relationships in his/her area of responsibility

Is accountable for developing KONE position in his/her customer base or market area

Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)

Ensures customer satisfaction and solves complaints with the rest of KONE team

Documents the customer and contact information, maintains customer data

Sell

Proactively generates opportunities from outside current customer base,

Handles RFQs

Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets

Is accountable for finding customer needs and that KONE’s solution matches with the needs

Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority

Validates that the contents of the contract are in line with the negotiation process outcome

Maintains full information of opportunities, tasks and visits (sales funnel management)

Responsible for timely and accurate reporting in CRM

Responsible for gathering relevant information about market and competitors from the field

Supports the finance function in money collection.

Drives execution of her/his individual sales plan

What do we offer?

Career progression opportunities within a global organisation

Total reward elements that engage and motivate our employees and help us make KONE a great place to work

Comprehensive learning and development programs covering a wide range of professional skills

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

Apply on KONE