Delivery Director (Utilities)
Cyient · IT Services & Consulting
- Hyderabad, Telangāna, India
- On-site
- Posted today
- Operations & Supply Chain
About the job
Job Description
Responsible for leading end-to-end delivery operations for Utilities and Geospatial business portfolios, ensuring successful execution of programs/projects, customer satisfaction, revenue growth, profitability, and operational excellence. The role drives strategic account management, delivery governance, resource planning, business transformation, and innovation while building strong relationships with customers and internal stakeholders.
Key Responsibilities
Lead delivery of Utilities and Geospatial programs across global customers.
Own P&L, revenue, margin, utilization, and delivery performance targets.
Drive customer satisfaction, account growth, and strategic engagement.
Ensure program execution excellence through governance, risk management, and quality compliance.
Manage large cross-functional and geographically distributed teams.
Collaborate with sales and business development teams to support growth initiatives.
Drive digital transformation, GIS, geospatial analytics, utility network modernization, and operational efficiency programs.
Establish delivery best practices, process improvements, and automation initiatives.
Develop talent, succession planning, and leadership capability within the organization.
Provide executive-level reporting on business performance, risks, opportunities, and strategic initiatives.
Attributes
Bachelor’s degree in Computer Science/Engineering from an accredited institution
Overall exp of 15+ Years in anchoring large Utilities Projects with P&L ownership with global play.
Candidates with exposure to Utilities, Communications, GIS, and Geospatial is a Must
Hands on experience in system implementation projects, preferably in areas like GIS, OMS, SCADA, ADMS, MWM, and Network data management systems (Asset data, EAM, workforce, grids, and controls)
Exposure to latest trends like network / grid analytics, active network management systems, and predictive analytics will be critical
Strong program management experience on projects involving large amounts of operational data, integration of various enterprise systems
Strong collaborator and go getter with high level of ownership
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
A demonstrated passion for developing solutions and applying them to drive business value.
Strong written and verbal communications skills in both technical and strategic engagements with senior leaders.