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Chief of Operations - Life Sciences Consulting Practice

NTT DATA · IT Services & Consulting

  • Bengaluru, IN-KA, India
  • Hybrid
  • Posted today
  • Consulting & Strategy

About the job

India T&M Special Bonus:

Req ID:   396573

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Chief of Operations - Life Sciences Consulting Practice to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

Chief of Operations - Life Sciences Consulting Practice

Experience: 14+ Years

Location: India (US Shift)

Job Summary

We are seeking a Chief of Operations to lead business operations for the Life Sciences Consulting Practice , partnering closely with US leadership to drive practice growth, delivery excellence, financial performance, talent strategy, and operational governance. This role will serve as the key liaison between consulting leadership, delivery teams, sales, and corporate functions to achieve business objectives and scale the practice.

Key Responsibilities

Drive day-to-day operations, governance, and performance management of the Life Sciences Consulting Practice.
Manage practice KPIs, utilization, revenue, margins, forecasting, and business planning.
Partner with practice leaders on growth initiatives, strategic pursuits, proposals, and GTM activities.
Track sales pipeline and support consulting offering development and service line expansion.
Oversee delivery governance, resource planning, capacity management, and risk mitigation.
Drive delivery excellence, client satisfaction, and successful engagement execution.
Build capabilities across Pharma, Biotech, MedTech, Clinical, Regulatory, Commercial, and Digital domains.
Develop reusable assets, accelerators, knowledge management, and competency programs.
Collaborate with US leadership, HR, Finance, Talent Acquisition, Sales, and Delivery teams.
Lead executive reviews, governance forums, and organizational transformation initiatives.

Required Qualifications

Bachelor's degree in Life Sciences, Pharmacy, Biotechnology, Engineering, or related field.
MBA preferred.
14+ years of experience in consulting operations, practice management, delivery leadership, or business operations.
Strong understanding of Life Sciences consulting and business operations.
Experience working with global teams and US-based stakeholders.

Key Skills

Consulting Practice Management
Business Operations & Governance
GTM & Sales Enablement
Resource & Capacity Planning
P&L & Financial Management
Delivery Excellence
Executive Stakeholder Management
Talent Development & Capability Building
Strategic Planning & Transformation

Success Measures

Practice revenue growth, utilization and billability, margin achievement, pipeline conversion, client satisfaction, capability development, and talent retention.

Note: This role requires close collaboration with US-based leadership and stakeholders and will require alignment to US business hour

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,  https://us.nttdata.com/en/contact-us .

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