Business Head - Strategy & Operations- BH 001

Business Head – Strategy & Operations Job Description Location: HITECH City, Hyderabad Company: Digital Nest Learning & Development Pvt. Ltd. Experience: 8–12+ Years Employment: Full-Time | Work From Office Reporting To: Founder & CEO About Digital Nest Digital Nest is a fast-growing learning and development organization on a mission to redefine career-focused education in India. Through Digital Nest School of Business and Digital Nest School of Creativity, we are building an industry-integrated learning ecosystem that connects education, startups, businesses and employment. Our programs span Digital Marketing, Artificial Intelligence, Programmatic Advertising, Creative Technologies and Business Growth. As we prepare for our next phase of expansion, we are looking for an entrepreneurial business leader who can help transform Digital Nest into one of India's leading next-generation education brands. The Opportunity Think Like a Founder. Lead Like a CEO. Execute Like an Entrepreneur. We are looking for a strategic, commercially driven and execution-focused Business Head – Strategy & Operations to work directly with our Founder & CEO. This is not a conventional operations management position. You will play a pivotal role in shaping the company's growth strategy, driving revenue and profitability, developing high-performing teams, launching new business initiatives and building scalable organizational systems. We are looking for someone who doesn't just manage a business but knows how to build, grow and scale one. Key Responsibilities 1. Business Strategy & Growth ● Partner directly with the Founder & CEO to develop short-term and long-term business strategies. ● Build annual business plans, revenue projections and growth roadmaps. ● Identify new revenue opportunities, business verticals and market expansion possibilities. ● Lead market research, competitive analysis and business feasibility assessments. ● Translate strategic ideas into measurable business outcomes. ● Develop go-to-market strategies for new programs and initiatives. 2. Revenue Growth & P&L Ownership ● Own business revenue targets, operating budgets and profitability. ● Drive admissions performance, revenue optimization and business growth. ● Monitor lead conversion, customer acquisition costs, average order value, collections and contribution margins. ● Establish financial forecasting and performance reporting frameworks. ● Identify opportunities to improve operating margins and business productivity. ● Drive sustainable revenue growth through data-driven decisions. 3. Cross-Functional Business Leadership ● Lead admissions, marketing, academics, placements and business operations through functional teams. ● Establish departmental KPIs, accountability frameworks and performance review mechanisms. ● Conduct weekly and monthly business performance reviews. ● Mentor existing employees and develop the next generation of functional leaders. ● Improve collaboration, ownership and execution across departments. ● Resolve business challenges and enable faster decision-making. 4. Business Operations & Scalability ● Build scalable operating systems, SOPs and management processes. ● Improve organizational efficiency, productivity and service quality. ● Drive technology adoption, automation and data-driven decision-making. ● Strengthen student experience, operational consistency and business performance. ● Establish dashboards and management reporting systems. ● Develop a scalable operational framework for future expansion. 5. New Business Initiatives & Strategic Partnerships ● Identify and evaluate new business opportunities and revenue streams. ● Lead the planning and execution of new educational programs and strategic initiatives. ● Develop pricing models, investment proposals and expansion strategies. ● Build partnerships with startups, enterprises, recruiters and industry stakeholders. ● Collaborate with the CEO on strategic projects and long-term growth opportunities. 6. People Leadership & Organizational Development ● Build, mentor and lead high-performing teams. ● Identify leadership gaps and develop strong functional managers. ● Partner with HR on strategic hiring, performance management and leadership development. ● Build a culture of accountability, innovation and continuous improvement. ● Develop a strong second line of management to support business expansion. Requirements Who We're Looking For ● 8–12+ years of experience in business management, strategy, operations, general management or business growth. ● Demonstrated experience managing revenue, profitability and business performance. ● Strong understanding of P&L management, financial planning and business strategy. ● Proven experience leading cross-functional teams. ● Track record of scaling businesses, improving profitability or building new business verticals. ● Entrepreneurial mindset with strong commercial and analytical capabilities. ● Ability to think strategically while remaining hands-on with execution. ● Excellent communication, decision-making and stakeholder management skills. ● Experience working directly with founders or senior leadership teams is an advantage. ● Experience in EdTech, education, consumer services, professional training or growth-stage startups is preferred. ● MBA from a reputed institution is an advantage, not mandatory. What Success Looks Like Within the first 12 months, you should be able to: ● Establish predictable revenue planning and business performance systems. ● Improve profitability, admissions productivity and operational efficiency. ● Build a strong, accountable management structure. ● Develop capable functional leaders and reduce founder dependency. ● Successfully launch and execute strategic growth initiatives. ● Create a scalable operating model for Digital Nest's next phase of expansion. Why Join Digital Nest? An Opportunity to Build, Lead & Grow 1. Founder-Level Exposure Work directly with the Founder & CEO, participate in strategic decision-making and influence the future direction of the organization. 2. Attractive Leadership Compensation Earn a competitive fixed package of ₹15–20 LPA with performance-linked incentives of up to ₹10 LPA annually. 3. Employee Stock Ownership (ESOPs) Opportunity to participate in the company's long-term value creation through an ESOP grant, subject to eligibility, approvals and scheme terms. 4. Pathway to COO High-performing leaders may have the opportunity to progress into a Chief Operating Officer role as Digital Nest scales. 5. Real Business Ownership Take responsibility for business strategy, revenue growth, profitability, team leadership and operational excellence. 6. Entrepreneurial Freedom Opportunity to build new business verticals, introduce innovative strategies and develop scalable business models. 7. Health & Wellness Benefits Access to company-provided health insurance and employee wellness benefits, in accordance with company policy. 8. Learning & Leadership Development Access to professional development opportunities, emerging technology programs, industry events and leadership learning initiatives. 9. High-Impact Work Environment Work with an ambitious, growth-oriented team where your decisions directly influence business performance and organizational growth. How to Apply We are interested in business builders, growth leaders and entrepreneurial professionals who have delivered measurable business outcomes. Share your updated resume along with: ● The largest business or P&L you have managed. ● Revenue growth or profitability improvements you have delivered. ● Teams you have built or led. ● A brief description of a business you helped scale. If you have the ambition to think like an entrepreneur, lead like a business owner and build something meaningful, Digital Nest could be your next big opp