Strategy
•Awareness and understanding of the Group’s business strategy and model appropriate to this role
People & Talent
•Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Risk Management
•Identify key issues based on this information and put in place appropriate controls and measures
Governance
•Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business
Regulatory & Business Conduct
•Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•Lead to achieve the outcomes set out in the Bank’s Conduct Principles
•Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•GBO, GPOS, CCIB, CLDATA, All data consumers
Other Responsibilities
•Scoping of data quality issues identified through various channels including automated periodic profiling reports, self-identified issues and thematic issues highlighted by stakeholders
•Maintain Investigation backlog, plan and prioritise for action based on established prioritisation framework
•Undertake investigation for prioritised issues allocated to team
•Conduct root cause analysis of exceptions based on understanding of Group policy requirements, process and procedures and current system functionality
•Identify high-level corrective options across processes and systems that will resolve/ prevent occurrence of the data quality issues
•Identify cases requiring data remediation/ data enhancement and handover to remediation team for further action
•Track issues for progress and ensure that stakeholders are made aware of current data quality exceptions and their impact
•Provide periodic updates on investigation backlog and generate data quality metrics
•Proactive identification of data quality issues arising across client data domains, and risks emanating from them
•Ensure alignment of assigned work items and activities to the strategic and tactical direction of the Data team
•Identify opportunities for streamlining investigation activities as well as other components of the exception management process with the objective to improve coverage, efficiency and accuracy
•Identify external investigation blockers and propose effective solutions
•Proactive identification of risks and concerns, including escalation to all relevant stakeholders
•Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
•Completion of all mandatory risk and compliance training including e-learning within stated timeframes
•Safeguard all data by ensuring strict adherence to information communication guidelines polices as well as data storage/archival procedures