Strategy
•Contribute materially towards the development, support, and implementation of the vision, strategy, and direction of the CFCC Professional Services team and in support of the Bank’s strategic direction and growth aspirations.
•Responsible for working with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers to identify risks across the Bank and drive appropriate action.
Business
•Build and maintain an effective and constructive relationship with all CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers that is based on trust, capability and integrity, providing timely, responsive and quality CFCC related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
•Support the integration of the Professional Services into the Bank’s overall CFCC Risk Management strategy. This includes (but not limited to): taking ownership of incoming queries by not handling them off, taking a leading role in actively becoming the go-to person for all risk assessments and monitoring and ensuring Business advise provided is consistent and aligned to CFCC’s advisory model.
•Work closely with CFCC Product & Professional Services colleagues, CFCC Coverage & Specialist Teams and Business Risk Managers, as well as other key stakeholders, to provide substantive oversight support and enable sustainable CFCC outcomes.
•Execute high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the Professional Services performance scorecard.
•Advanced level Expertise on CFCC risks, respective Business and Product and Global regulatory frameworks.
Processes
•Analyse comprehensive impact of CFCC related risk and regulatory matters which has impact in SCB through quantitative and qualitative assessment..
•Establish workflows, build, and maintain effective processes / DOIs to perform Risk Assessments, Risk Monitoring and Risk Advisory, aligning with Group and relevant regulatory requirements.
•Independently perform deep dive reviews and thematic analysis to completion.
•Continuous improve and calibrate the processes, approaches, practices and methodologies.
•Provide actional risk insights to stakeholders.
•Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, emerging risks best practices and policies related to Compliance.
•Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across business, product, country, and cluster risks.
People & Talent
•Promote and contribute to an environment where knowledge exchange, continuous learning, agile, prioritisation, deadline management, streamlined workflows and collaborative work practices are the norm.
•Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
•Execute through example, build, and influence the appropriate culture and values. Maintain strong relationships with the wider Professional Services team, Countries, Business and CFCC Risk Managers encouraging collaboration.
•Provide constructive development feedback at business, function, country, and individual level as appropriate on CFCC matters.
•Contribute materially to the exchange of knowledge, best practice and lesson learned across the network between Professional Services and CFCC colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards.
•Transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
Risk Management
•Deliver the defined aspects of the Professional Services role to support the Group’s CFCC risk management approach and objectives.
•A full understanding of the risk and control environment for CFCC risks.
•Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across client segments / products risks.
•Determine applicability and priority of Issues and Events triggered internally / externally, perform root-cause analysis, and perform look-across analysis. Establish unified Issue & Event management across all lines of defence.
•Validate CFCC applicability of Change Risk Assessments.
•Take a leading role in the proposal of control improvements, enhancements and simplifications related to processes that manage CFCC risk, where appropriate.
•Collaborate with Business and CFCC Risk Managers to work towards holistic risk management across client segments / products risks.
•Liaise with the internal audit and CFCC Assurance functions to ensure that any CFCC weakness identified by the internal audit function relating to the Professional Services function, including oversight of risk acceptance and/or mitigating action plans.
•Collaborate with the other CFCC teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct or business.
Governance
•Develop appropriate risk-based compliance framework for identifying, assessing, managing, monitoring, mitigating, and reporting CFCC risks.
•Develop or assist in developing and recommend appropriate Risk Assessment standards across CFCC risk types, meeting all Compliance requirements.
•Build in the identification and escalation of potential business CFCC related risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
•Support the management of end-to-end lifecycle of audit, assurance, and regulatory reviews, in relation to Professional Services, including tracking, remediation and preparing lessons learned from such reviews.
Regulatory & Business Conduct
•Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key stakeholders
•Global Compliance Officers covering Business or Products or Client Segments or Clusters, and their respective team.
•Chief Country Compliance Officers covering Countries, and their respective team.
•Global Product Owners covering respective CFCC & Risk products
•Global and Country Business Heads
•Global and Country Business Risk Management
•Global and Country Process Leads
•Chief Data Officer and teams involved in developing Data analytical products
•Global Head Technology involved in developing technology solutions and regulatory technology products.
•Audit & Assurance teams
Other Responsibilities
•Embed Here for good and Group’s brand and values in the Professional Services, Risk Insights team.
•Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.