Assistant Director of Food & Beverage UP 226010

IHCL (Taj Hotels) · Hospitality & Travel

Lucknow, India
On-site
Posted today
Retail & Hospitality

About the job

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Oversee the financial performance, cost management, forecasting (P&L), and budgeting for all F&B outlets (ADD/IRD/Lounge/Bar/Stewarding) in the absence of the Director of F&B

Ensure strict adherence to all corporate concepts and playbooks across outlets

Facilitate talent growth and career progression within the department, supporting internal promotions and development initiatives

Essential Job Tasks

Be present on the floor to make sure what is agreed is running.

Areas of Responsibility

Ensure adherence to IHCL HACCP safety standards across all F&B areas

Participate in F&B meetings and staff meetings to facilitate effective communication

Take part in the weekly F&B meeting to exchange information, track target dates, and discuss relevant matters with stakeholders (suggested Friday 3 PM, max 1–1.5 hrs)

Act as the gatekeeper for training plans and execution, ensuring consistency and effectiveness

Read the daily log book and communicate necessary actions in the absence of the Director of F&B

Conduct daily walkthroughs of all outlets to ensure adherence to agreed standards and concepts, immediately rectifying any deviations when needed

Conduct back-of-house inspections for all restaurants, loading bays, and stores to maintain operational excellence

Plan and execute the culinary calendar and promotions throughout the year

Maintain awareness of all discounting policies and ensure compliance

Assist in coordinating Dine@Taj and other corporate programs

Support the coordination of festivities and the signing of complementary checks

Assist in conducting monthly wine & spirit inventory, taking appropriate action when necessary

Conduct skill and behavioural training sessions for all departmental staff

Oversee complete bar and drink operations, including training and tasting, in the absence of a bar manager

Manage guest complaints and feedback-related matters through TrustYou, ensuring timely resolution and service improvement

Required Qualifications

10+2 or Apprenticeship Certification

Diploma/Graduation certification

Work Experience

4 - 6 experience years.

Different establishments from 4 stars to 5 stars

Languages Needed in Position

Key Interfaces- External

Guests

Key Interfaces- Internal

All F&B staff

Kitchen

Hygiene

Sales & Marketing

Finance

Banquet

Steward

Procurement

Front office

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Apply on IHCL (Taj Hotels)