What you will be doing:
Program & Project Leadership
•Lead end-to-end transition and transformation programs from initiation through stabilization.
•Develop and manage integrated program plans, milestones, dependencies, budgets, and resource strategies.
•Coordinate cross-functional teams across Operations, Technology, Product, Client Management, Compliance, and Vendor organizations.
•Ensure successful execution against committed deliverables, timelines, and business objectives.
Transition Management
•Develop detailed transition strategies, implementation plans, and readiness frameworks.
•Drive knowledge transfer, operating model design, process migration, and organizational change activities.
•Manage transition governance, issue resolution, escalation management, and stakeholder communications.
•Oversee go-live planning, hypercare support, and stabilization activities
Transformation Delivery
•Lead process improvement and transformation initiatives focused on efficiency, standardization, automation, and client value.
•Identify opportunities for operational optimization and technology enablement.
•Drive continuous improvement programs and ensure realization of business benefits.
•Governance & Executive Communication
•Establish program governance structures, steering committees, and executive reporting.
•Present status updates, risks, decisions, and recommendations to senior leadership and client executives.
•Prepare executive-level dashboards, milestone tracking, and business readiness reports.
What you bring:
Stakeholder & Client Management
•Act as the primary point of contact for clients, business leaders, and key stakeholders.
•Build and maintain strong relationships across internal and external teams.
•Manage expectations and ensure alignment on priorities, scope, and business outcomes.
Required Qualifications
•Bachelor's degree in Business, Technology, Finance, Engineering, or related field.
•8-12+ years of project, program, transition, or transformation management experience.
•Proven experience leading large-scale business or technology transformation initiatives.
•Strong expertise in project management methodologies, governance, and change management.
•Excellent executive communication and stakeholder management skills.
•Experience managing global and cross-functional teams.
