Admin Specialist - Shaw, Mandaluyong
Sutherland · IT Services & Consulting
- Mandaluyong City, NCR, ph
- On-site
- Posted today
- Operations & Supply Chain
- Full-time
About the job
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Operations: Functional Deliverables and Standard Operating Procedures
a.1 Key administrative tasks
Handle the management of the following:
Housekeeping
Transportation
Accommodation – hotel (Provincial Sites) and staff house
Cafeteria Concessionaires
Requisitions for Purchasing
Supplies Inventory
Mobile Phones
Asset Management
Meeting Room Reservation
BCP Logistics
a.2 Compliance to standard operating procedures, policies and deliverables
Ensure compliance to standard procedures and policies in the delivery of services to internal and external clients
Provide support to the compliance to Health and Safety Standards
Maintain various trackers for the key functions and ensure regular updating of the same
Maintain proper filing of papers and documents
Undertake other clerical works as the need arises
a.3 iSmart Ticketing System
Attend to raised tickets in Altiris and close them within the agreed SLA
Monitor the queue of their respective Facility to avoid aging for tickets
Provide feedback to the requesting parties on the status of their request if further details or approvals are needed
Customer Service: Internal and External Clients
Internal Clients Requirements
Facilitate requests for Team Building Activities
Handle the requisition for purchasing creation in PeopleSoft for various program/department requirements
Receive delivery of goods and services for program incentives
Handle the distribution of goods and services for program incentives and team building requirements
Attend to various requests of the programs/departments such as printing services, meeting room reservation, transportation services, client visits logistics, etc.
Ensure proper manning of the telephone to address request and queries of the programs
b.2 External clients – vendors, lessors and concessionaires
Coordinate with vendors on the delivery of PO’d goods and services and other concerns such as payment status
Coordinate with lessors for staff houses for any concerns and issues pertaining to the staff house
Coordinate with the concessionaires, together with the Cafeteria Committee on various concerns and issues pertaining to the management of the pantry
Training and Development
C.1 Attendance to training and various skills enhancement/development activities
College Degree of any related courses
At least 1 year relevant experience
Demonstrate ability to use Google Apps: Docs, Sheets, Slides, Drive, Gmail, etc.
Can work in shifting schedules and extended hours, if needed
Require very minimal supervision to complete assigned tasks
Above average written and oral communication skills
Ability to maintain a high degree of confidentiality and professionalism is critical
Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential
All your information will be kept confidential according to EEO guidelines.